Customer Support · Zoho Corporation

Zoho Desk

Customer service software for omnichannel support, self-service, and agent workflows.

Help desk platform for tickets, customer conversations, knowledge bases, and service automation.

Zoho Desk helps support teams manage email, chat, social, telephony, and self-service interactions from one workspace. It is a strong fit for SMB and mid-market teams that want structured ticketing, AI-assisted support features, and close ties to the broader Zoho ecosystem.

freemium 0.0 average rating 0 reviews 0.0 trust score 0.0 quality score 0.0 completeness score Trend 0 API available Free trial

Last updated Apr 10, 2026

Catalog source research_500 · first500_20260405235238

Asset counts 50 images · 1 videos · 50 local

Social footprint 0 linked profiles

Visit website Docs

Full profile

Database snapshot

Dense view of the structured record behind this listing.

Overview

Company Zoho Corporation

Slug zoho-desk

Primary category Customer Support

Tool type help desk platform

License proprietary

Catalog path Software > Other > Customer Support > help desk platform

Languages Not specified

Regions Not specified

Commercial

Pricing model freemium

Starting price Not listed

Free access Free plan, Free trial

Enterprise pricing No

Custom pricing No

API available Yes

Browser extension No

Audience fit Not specified

Trust

Vendor claimed No

Vendor verified No

Trust score 0.0

Quality score 0.0

Completeness score 0.0

Average rating 0.0 / 5

Review count 0

Compliance None listed

Footprint

Platforms Web, iOS, Android

Deployment Cloud

Integrations Zoho CRM, Slack, Microsoft Teams, Jira, Salesforce

Import methods Not specified

Export methods Not specified

Structured media assets 51

Source references 2

Social profiles 0

Timeline

Created Apr 11, 2026

Updated row Apr 11, 2026

Last updated Apr 10, 2026

Last reviewed Apr 10, 2026

Pricing checked Apr 10, 2026

Verified at Apr 10, 2026

Catalog source research_500

Batch tag first500_20260405235238

Signals

Trend score 0

Popularity score 0

Sponsored No

Premium profile No

Image assets 50

Video assets 1

Local media assets 50

Business fit Not specified

Pricing & buyer fit

freemium Starting price not specified

Free plan Free trial proprietary help desk platform

Audience

Not specified

Business size fit

Not specified

Fit & trust

WebiOSAndroid Cloud

Catalog path

Software > Other > Customer Support > help desk platform
Software
Other
Customer Support
help desk platform

Catalog tags

Customer Support
Other
help desk platform
Free Plan
API

Strengths

Weaknesses

Integrations

Zoho CRM
Slack
Microsoft Teams
Jira
Salesforce

Import & export

Not specified

Gallery

Structured media

Media inventory

51 asset records

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Brand assets

Logo

Favicon

Links & distribution

Website https://www.zoho.com/desk/ Docs https://www.zoho.com/desk/zia/agents.html?source_from=zdesk_homepage Pricing https://www.zoho.com/desk/pricing.html Community https://www.zoho.com/communityspaces/sitemap.xml Knowledge base https://www.zoho.com/desk/reply-editor.html?source_from=zdesk_homepage Desktop download https://www.zoho.com/desktop-apps.html Affiliate link https://www.zoho.com/affiliate/sitemap.xml

Demos & media

Webinar https://www.zoho.com/webinar/sitemap.xml Podcast episode 1 https://www.zoho.com/r/podcasts/zoholive/

Media asset inventory 51 structured media assets recorded

Reviews

No published reviews yet.

Related collections

No linked collections yet.

Related news

No linked news yet.

Report an issue

Deals & buyer assets

No active deals linked to this tool.

Case study 1 https://www.zoho.com/desk/customers/feedonomics.html?source_from=zdesk_homepage

Editorial context

Pros

Broad channel coverage for support teams
Strong value inside the Zoho suite

Cons

Advanced workflows are easier to use if you already work in Zoho

Editorial notes

No editorial notes recorded.

Sources & metadata

Zoho Desk homepage https://www.zoho.com/desk/

Zoho Desk pricing https://www.zoho.com/desk/pricing.html

selection_bucket research_500

enrichment_source official-site-crawl

enrichment_run fresh_split_20260405_enriched

fetched_at 2026-04-05T19:01:02.219487+00:00

homepage_url https://www.zoho.com/desk/

final_homepage_url https://www.zoho.com/desk/

page_title Zoho Desk | Top Rated Customer Service Help Desk Software

page_description Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

page_count 2

media_count 11

reference_count 2

discovered_field_count 3

discovered_fields ['pricing_url', 'knowledge_base_url', 'case_study_1_url']

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