Customer Support · Zendesk

Zendesk

Customer service software for support teams.

Customer service suite for ticketing, chat, help centers, and AI support.

Zendesk is a long-standing customer service platform for ticketing, messaging, help centers, and support automation. It is commonly used by support organizations that need structure, visibility, and scale across channels.

subscription 0.0 average rating 0 reviews 0.0 trust score 0.0 quality score 0.0 completeness score Trend 0 API available Free trial

Last updated Apr 10, 2026

Catalog source research_500 · first500_20260405235238

Asset counts 114 images · 1 videos · 114 local

Social footprint 6 linked profiles

Visit website Docs

Full profile

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Overview

Company Zendesk

Slug zendesk

Primary category Customer Support

Tool type help desk platform

License proprietary

Catalog path Software > Other > Customer Support > help desk platform

Languages Not specified

Regions Not specified

Commercial

Pricing model subscription

Starting price Not listed

Free access Free trial

Enterprise pricing No

Custom pricing No

API available Yes

Browser extension No

Audience fit Not specified

Trust

Vendor claimed No

Vendor verified No

Trust score 0.0

Quality score 0.0

Completeness score 0.0

Average rating 0.0 / 5

Review count 0

Compliance None listed

Footprint

Platforms Web, iOS, Android, Windows, Mac

Deployment Cloud

Integrations Slack, Salesforce, Shopify, Jira, Stripe

Import methods Not specified

Export methods Not specified

Structured media assets 115

Source references 2

Social profiles 6

Timeline

Created Apr 11, 2026

Updated row Apr 11, 2026

Last updated Apr 10, 2026

Last reviewed Apr 10, 2026

Pricing checked Apr 10, 2026

Verified at Apr 10, 2026

Catalog source research_500

Batch tag first500_20260405235238

Signals

Trend score 0

Popularity score 0

Sponsored No

Premium profile No

Image assets 114

Video assets 1

Local media assets 114

Business fit Not specified

Pricing & buyer fit

subscription Starting price not specified

Free trial proprietary help desk platform

Audience

Not specified

Business size fit

Not specified

Fit & trust

WebiOSAndroidWindowsMac Cloud

Catalog path

Software > Other > Customer Support > help desk platform
Software
Other
Customer Support
help desk platform

Catalog tags

Customer Support
Other
help desk platform
API

Strengths

Weaknesses

Integrations

Slack
Salesforce
Shopify
Jira
Stripe

Import & export

Not specified

Gallery

Structured media

Media inventory

115 asset records

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Brand assets

Logo

Favicon

Links & distribution

Demos & media

Book a demo https://www.zendesk.com/demo/ Webinar https://www.zendesk.com/company/events/ Podcast episode 1 https://www.zendesk.com/blog/wallace-customer-centricity-podcast/

Media asset inventory 115 structured media assets recorded

Reviews

No published reviews yet.

Related collections

No linked collections yet.

Related news

No linked news yet.

Report an issue

Deals & buyer assets

No active deals linked to this tool.

Case study 1 https://www.zendesk.com/why-zendesk/customers/

Editorial context

Pros

Strong support workflow management
Well-known enterprise support tool

Cons

Can become expensive at scale

Editorial notes

No editorial notes recorded.

Sources & metadata

Zendesk homepage https://www.zendesk.com/

Zendesk pricing https://www.zendesk.com/pricing/

selection_bucket research_500

enrichment_source official-site-crawl

enrichment_run fresh_split_20260405_enriched

fetched_at 2026-04-05T19:00:17.250604+00:00

homepage_url https://www.zendesk.com/

final_homepage_url https://www.zendesk.com/

page_title Zendesk: Transform Customer & Employee Service with AI Agents

page_description Transform customer and employee service with Zendesk AI Agents—trusted by 200,000+ companies. Deliver fast, personalized support across chat, email, voice, and more.

page_count 2

media_count 5

reference_count 2

discovered_field_count 8

discovered_fields ['pricing_url', 'demo_booking_url', 'affiliate_url', 'status_page_url', 'community_url', 'knowledge_base_url', 'webinar_url', 'case_study_1_url']

source_pages [{'url': 'https://www.zendesk.com/', 'status_code': 200, 'title': 'Zendesk: Transform Customer & Employee Service with AI Agents'}, {'url': 'https://www.zendesk.com/programs/zendesk-community/', 'status_code': 200, 'title': 'Build a proper support circle | Join the Zendesk Community'}, {'url': 'https://www.zendesk.com/pricing/', 'status_code': 200, 'title': 'Zendesk Pricing Plans | Starting from $19/month'}, {'url': 'https://status.zendesk.com/', 'status_code': 200, 'title': 'Zendesk Status'}, {'url': 'https://www.zendesk.com/employee-service/itsm/', 'status_code': 200, 'title': 'IT service management software for modern workplaces'}, {'url': 'https://www.zendesk.com/company/events/', 'status_code': 200, 'title': 'Zendesk Events & Meet Ups'}, {'url': 'https://www.zendesk.com/demo/', 'status_code': 200, 'title': 'Zendesk Demo | Watch a Quick Help Desk Software Demo'}, {'url': 'https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fzendesk%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=en&src=1', 'status_code': 200, 'title': 'Before you continue to YouTube'}]

media_focus_run media_focus_enriched

media_focus_at 2026-04-10T23:56:53.926044+00:00

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avif_local_media_run 2026-04-11T00:28:35Z