Customer Success · Totango
Totango
Customer success software for onboarding, retention, and lifecycle management
Customer success software for onboarding, retention, and lifecycle management.
Totango is a customer success platform that helps customer teams manage onboarding, health scoring, renewals, and account visibility at scale. It is commonly used by B2B SaaS companies that want a more proactive retention and expansion workflow.
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API available
Full profile
Database snapshot
Overview
Commercial
Trust
Footprint
Timeline
Signals
Pricing & buyer fit
proprietary
customer success platform
Audience
- Not specified
Business size fit
- Not specified
Fit & trust
Web
Cloud
Catalog path
- Software > Other > Customer Success > customer success platform
- Software
- Other
- Customer Success
- customer success platform
Catalog tags
- Customer Success
- Other
- customer success platform
- API
Strengths
Weaknesses
Integrations
- Salesforce
- HubSpot
- Slack
- Segment
- Zendesk
Import & export
- Not specified
Gallery
Structured media
Media inventory
Brand assets
Links & distribution
Website
https://www.totango.com/
Docs
https://www.totango.com/customers/waystar
Pricing
https://www.totango.com/packages
Demo booking
https://www.totango.com/demo/live-demo
Status page
https://www.totango.com/press/totango-surges-into-2024-with-cemented-status-as-best-customer-success-tool
Roadmap
https://www.totango.com/events/catalyst-product-roadmap-showcase
Community
https://www.totango.com/press/customer-success-on-display-at-totangos-global-executive-forum
Knowledge base
https://www.totango.com/learn/customer-hub
G2
https://www.g2.com/products/totango/reviews
YouTube
https://www.youtube.com/channel/UCqjJ2QgURmI2LiXtFpd0nXg
LinkedIn
https://www.linkedin.com/company/totango/
YouTube
https://www.youtube.com/channel/UCqjJ2QgURmI2LiXtFpd0nXg
Youtube Channel
https://www.youtube.com/totango
Linkedin
https://www.linkedin.com/company/totango/
Desktop download
https://www.totango.com/press/searchcap-dmoz-shutting-adwords-price-extensions-expands-bing-ads-editor-for-mac
Affiliate link
https://www.totango.com/press/5-channel-partner-updates
Demos & media
Book a demo
https://www.totango.com/demo/live-demo
Webinar
https://www.totango.com/events/theyre-customers-not-sheep-individualizing-the-customer-lifecycle-at-scale
Showcase video 1
https://www.youtube.com/watch?v=QLVceYGDqSo&feature=youtu.be
Podcast episode 1
https://www.totango.com/press/episode-59-zendesk-totango-with-sam-boonin
Media asset inventory
80 structured media assets recorded
Reviews
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Deals & buyer assets
No active deals linked to this tool.
Case study 1 https://www.totango.com/customers G2 profile https://www.g2.com/products/totango/reviewsEditorial context
Pros
- Useful for retention and account health workflows
- Good fit for recurring-revenue teams
Cons
- Value depends on reliable customer data and process ownership
Editorial notes
- No editorial notes recorded.