SolarWinds Service Desk

IT Service Management · SolarWinds

SolarWinds Service Desk

Cloud-based IT service desk for incidents, assets, and service operations.

IT service desk platform for incidents, requests, assets, knowledge, and employee service.

SolarWinds Service Desk gives IT teams ticketing, asset tracking, service catalog workflows, and incident management in a SaaS delivery model. It is most useful for teams that want traditional ITSM structure with clear pricing tiers and optional asset management expansion.

subscription 0.0 average rating 0 reviews 0.0 trust score 0.0 quality score 0.0 completeness score Trend 0 API available Free trial
Last updated Apr 10, 2026
Catalog source research_500 · first500_20260405235238
Asset counts 55 images · 0 videos · 55 local
Social footprint 5 linked profiles
Visit website Docs

Full profile

Database snapshot

Dense view of the structured record behind this listing.

Overview

Company SolarWinds
Slug solarwinds-service-desk
Primary category IT Service Management
Tool type IT service desk platform
License proprietary
Catalog path Software > Other > IT Service Management > IT service desk platform
Languages Not specified
Regions Not specified

Commercial

Pricing model subscription
Starting price Not listed
Free access Free trial
Enterprise pricing No
Custom pricing No
API available Yes
Browser extension No
Audience fit Not specified

Trust

Vendor claimed No
Vendor verified No
Trust score 0.0
Quality score 0.0
Completeness score 0.0
Average rating 0.0 / 5
Review count 0
Compliance None listed

Footprint

Platforms Web
Deployment Cloud
Integrations Azure AD, Okta, Jira, Slack, Microsoft Teams
Import methods Not specified
Export methods Not specified
Structured media assets 55
Source references 4
Social profiles 5

Timeline

Created Apr 11, 2026
Updated row Apr 11, 2026
Last updated Apr 10, 2026
Last reviewed Apr 10, 2026
Pricing checked Apr 10, 2026
Verified at Apr 10, 2026
Catalog source research_500
Batch tag first500_20260405235238

Signals

Trend score 0
Popularity score 0
Sponsored No
Premium profile No
Image assets 55
Video assets 0
Local media assets 55
Business fit Not specified

Pricing & buyer fit

subscription Starting price not specified
Free trial proprietary IT service desk platform

Audience

  • Not specified

Business size fit

  • Not specified

Fit & trust

Web Cloud

Catalog path

  • Software > Other > IT Service Management > IT service desk platform
  • Software
  • Other
  • IT Service Management
  • IT service desk platform

Catalog tags

  • IT Service Management
  • Other
  • IT service desk platform
  • API

Strengths

    Weaknesses

      Integrations

      • Azure AD
      • Okta
      • Jira
      • Slack
      • Microsoft Teams

      Import & export

      • Not specified

      Gallery

      SolarWinds Service Desk
      SolarWinds Service Desk gallery image 1
      SolarWinds Service Desk gallery image 2
      SolarWinds Service Desk gallery image 3
      SolarWinds Service Desk gallery image 4
      SolarWinds Service Desk gallery image 5
      SolarWinds Service Desk media asset
      SolarWinds Service Desk media asset
      SolarWinds Service Desk media asset
      SolarWinds Service Desk media asset

      Structured media

      Media inventory

      55 asset records

      Brand assets

      Favicon
      SolarWinds Service Desk favicon

      Links & distribution

      Website https://www.solarwinds.com/service-desk Docs https://documentation.solarwinds.com/ Pricing https://www.solarwinds.com/service-desk/pricing Demo booking https://www.solarwinds.com/interactive-demos Status page https://status.samanage.com/ Community https://thwack.solarwinds.com/ Knowledge base https://www.solarwinds.com/web-help-desk YouTube https://www.youtube.com/user/solarwindsinc X https://twitter.com/solarwinds LinkedIn https://www.linkedin.com/company/solarwinds Instagram https://www.instagram.com/solarwindsinc Facebook https://www.facebook.com/SolarWinds YouTube https://www.youtube.com/user/solarwindsinc Desktop download https://www.solarwinds.com/resources/webcast/five-tips-to-master-sql-server-on-linux-in-the-cloud Affiliate link https://www.solarwinds.com/partners/global-system-integrators

      Demos & media

      Book a demo https://www.solarwinds.com/interactive-demos Webinar https://www.solarwinds.com/events Podcast episode 1 https://www.solarwinds.com/resources/webcast/effortless-itsm-episode-3
      Media asset inventory 55 structured media assets recorded

      Reviews

      No published reviews yet.

      Related collections

      Jira Service Management it service management stack operators

      Related news

      No linked news yet.

      Report an issue

      Deals & buyer assets

      No active deals linked to this tool.

      Case study 1 https://www.solarwinds.com/resources/case-study/st-peters-schools-case-study

      Editorial context

      Pros

      • Clear ITSM orientation with asset capabilities
      • Straightforward SaaS deployment

      Cons

      • Less flexible than some newer workflow-first platforms

      Editorial notes

      • No editorial notes recorded.

      Sources & metadata

      SolarWinds Service Desk homepage https://www.solarwinds.com/service-desk
      SolarWinds Service Desk pricing https://www.solarwinds.com/service-desk/pricing
      SolarWinds Service Desk docs https://documentation.solarwinds.com/
      SolarWinds Service Desk x https://twitter.com/solarwinds
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      final_homepage_url https://www.solarwinds.com/service-desk
      page_title IT Service Desk Software | SolarWinds
      page_description An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try SolarWinds Service Desk for free!
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