ManageEngine ServiceDesk Plus Cloud

IT Service Management · ManageEngine

ManageEngine ServiceDesk Plus Cloud

Cloud ITSM software for service desk, assets, changes, and enterprise workflows.

Cloud ITSM platform for tickets, assets, change management, and service automation.

ManageEngine ServiceDesk Plus Cloud brings incident, request, problem, asset, and change management together in a service desk system aimed at IT teams. It is a strong fit for organizations that want broad ITIL-style coverage and mature admin controls without moving to a high-cost enterprise suite.

subscription 0.0 average rating 0 reviews 0.0 trust score 0.0 quality score 0.0 completeness score Trend 0 API available Free trial
Last updated Apr 10, 2026
Catalog source research_500 · first500_20260405235238
Asset counts 35 images · 0 videos · 35 local
Social footprint 0 linked profiles

Full profile

Database snapshot

Overview

Company ManageEngine
Slug manageengine-servicedesk-plus-cloud
Primary category IT Service Management
Tool type cloud ITSM platform
License proprietary
Catalog path Software > Other > IT Service Management > cloud ITSM platform
Languages Not specified
Regions Not specified

Commercial

Pricing model subscription
Starting price Not listed
Free access Free trial
Enterprise pricing No
Custom pricing No
API available Yes
Browser extension No
Audience fit Not specified

Trust

Vendor claimed No
Vendor verified No
Trust score 0.0
Quality score 0.0
Completeness score 0.0
Average rating 0.0 / 5
Review count 0
Compliance None listed

Footprint

Platforms Web, iOS, Android
Deployment Cloud
Integrations Microsoft Teams, Azure AD, Jira, Zoho Analytics, Remote Access Plus
Import methods Not specified
Export methods Not specified
Structured media assets 35
Source references 2
Social profiles 0

Timeline

Created Apr 11, 2026
Updated row Apr 11, 2026
Last updated Apr 10, 2026
Last reviewed Apr 10, 2026
Pricing checked Apr 10, 2026
Verified at Apr 10, 2026
Catalog source research_500
Batch tag first500_20260405235238

Signals

Trend score 0
Popularity score 0
Sponsored No
Premium profile No
Image assets 35
Video assets 0
Local media assets 35
Business fit Not specified

Pricing & buyer fit

subscription Starting price not specified
Free trial proprietary cloud ITSM platform

Audience

  • Not specified

Business size fit

  • Not specified

Fit & trust

WebiOSAndroid Cloud

Catalog path

  • Software > Other > IT Service Management > cloud ITSM platform
  • Software
  • Other
  • IT Service Management
  • cloud ITSM platform

Catalog tags

  • IT Service Management
  • Other
  • cloud ITSM platform
  • API

Strengths

    Weaknesses

      Integrations

      • Microsoft Teams
      • Azure AD
      • Jira
      • Zoho Analytics
      • Remote Access Plus

      Import & export

      • Not specified

      Gallery

      Structured media

      Media inventory

      Brand assets

      Favicon
      ManageEngine ServiceDesk Plus Cloud favicon

      Deals & buyer assets

      Editorial context

      Pros

      • Wide ITSM feature coverage
      • Strong admin and service process depth

      Cons

      • Interface and setup can feel dense for smaller teams

      Editorial notes

      • No editorial notes recorded.

      Sources & metadata

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      ManageEngine ServiceDesk Plus Cloud pricing https://www.manageengine.com/products/service-desk-msp/pricing.html
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      page_title Zoho ManageEngine ServiceDesk Plus: AI-driven ITIL service desk
      page_description Deliver smart service experiences with ServiceDesk Plus, the AI-driven service desk built on ITIL best practices. Unify ITSM, ITAM, and ESM on one platform. Try it for free.
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