Help Scout

Customer Support · Help Scout

Help Scout

Shared inbox and help desk software for customer support.

Shared inbox and help center software for customer support teams.

Help Scout focuses on a friendly shared inbox, help center, and customer support workflows. It is often chosen by teams that want customer service tools that feel simple and human-centered.

subscription 0.0 average rating 0 reviews 0.0 trust score 0.0 quality score 0.0 completeness score Trend 0 API available Free trial
Last updated Apr 10, 2026
Catalog source research_500 · first500_20260405235238
Asset counts 97 images · 1 videos · 97 local
Social footprint 4 linked profiles
Visit website Docs

Full profile

Database snapshot

Dense view of the structured record behind this listing.

Overview

Company Help Scout
Slug help-scout
Primary category Customer Support
Tool type shared inbox platform
License proprietary
Catalog path Software > Other > Customer Support > shared inbox platform
Languages Not specified
Regions Not specified

Commercial

Pricing model subscription
Starting price Not listed
Free access Free trial
Enterprise pricing No
Custom pricing No
API available Yes
Browser extension No
Audience fit Not specified

Trust

Vendor claimed No
Vendor verified No
Trust score 0.0
Quality score 0.0
Completeness score 0.0
Average rating 0.0 / 5
Review count 0
Compliance None listed

Footprint

Platforms Web, iOS, Android, Windows, Mac
Deployment Cloud
Integrations Slack, Salesforce, Shopify, Stripe, Jira
Import methods Not specified
Export methods Not specified
Structured media assets 98
Source references 4
Social profiles 4

Timeline

Created Apr 11, 2026
Updated row Apr 11, 2026
Last updated Apr 10, 2026
Last reviewed Apr 10, 2026
Pricing checked Apr 10, 2026
Verified at Apr 10, 2026
Catalog source research_500
Batch tag first500_20260405235238

Signals

Trend score 0
Popularity score 0
Sponsored No
Premium profile No
Image assets 97
Video assets 1
Local media assets 97
Business fit Not specified

Pricing & buyer fit

subscription Starting price not specified
Free trial proprietary shared inbox platform

Audience

  • Not specified

Business size fit

  • Not specified

Fit & trust

WebiOSAndroidWindowsMac Cloud

Catalog path

  • Software > Other > Customer Support > shared inbox platform
  • Software
  • Other
  • Customer Support
  • shared inbox platform

Catalog tags

  • Customer Support
  • Other
  • shared inbox platform
  • API

Strengths

    Weaknesses

      Integrations

      • Slack
      • Salesforce
      • Shopify
      • Stripe
      • Jira

      Import & export

      • Not specified

      Gallery

      Help Scout
      Help Scout gallery image 1
      Help Scout gallery image 2
      Help Scout gallery image 3
      Help Scout gallery image 4
      Help Scout gallery image 5
      Help Scout media asset
      Help Scout media asset
      Help Scout media asset
      Help Scout media asset

      Structured media

      Media inventory

      98 asset records

      Brand assets

      Logo
      Help Scout logo
      Favicon
      Help Scout favicon

      Links & distribution

      Website https://www.helpscout.com/ Docs https://developer.helpscout.com/ Pricing https://www.helpscout.com/pricing/ Demo booking https://www.helpscout.com/classes/ Status page https://status.helpscout.com/ Knowledge base https://www.helpscout.com/css/evolution.css X https://twitter.com/helpscout LinkedIn https://www.linkedin.com/company/help-scout Instagram https://www.instagram.com/hellohelpscout/ Facebook https://www.facebook.com/helpscout Affiliate link https://www.helpscout.com/partner/

      Demos & media

      Book a demo https://www.helpscout.com/classes/ Webinar https://www.helpscout.com/blog/
      Media asset inventory 98 structured media assets recorded

      Reviews

      No published reviews yet.

      Related collections

      No linked collections yet.

      Related news

      No linked news yet.

      Report an issue

      Deals & buyer assets

      No active deals linked to this tool.

      Case study 1 https://www.helpscout.com/customers/

      Editorial context

      Pros

      • Simple support experience
      • Good shared inbox workflow

      Cons

      • Less enterprise-heavy than larger suites

      Editorial notes

      • No editorial notes recorded.

      Sources & metadata

      Help Scout homepage https://www.helpscout.com/
      Help Scout pricing https://www.helpscout.com/pricing/
      Help Scout docs https://developer.helpscout.com/
      Help Scout x https://twitter.com/helpscout
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      page_title Help Scout: Shared Inbox, Help Center, & Live Chat Software Follow us on X / Twitter Follow us on Facebook Follow us on LinkedIn Follow us on Instagram Follow us on X / Twitter Follow us on Facebook Follow us on LinkedIn Follow us on Instagram
      page_description Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
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