Gorgias

Customer Support · Gorgias

Gorgias

Ecommerce help desk with store context.

Ecommerce-focused help desk integrating support with store and order data.

Gorgias is designed for ecommerce support teams that need customer data and order context inside the help desk. It is especially useful for merchants that want to connect support conversations with storefront and order workflows.

custom 0.0 average rating 0 reviews 0.0 trust score 0.0 quality score 0.0 completeness score Trend 0 API available Free trial
Last updated Apr 10, 2026
Catalog source research_500 · first500_20260405235238
Asset counts 202 images · 1 videos · 202 local
Social footprint 0 linked profiles
Visit website Docs

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Overview

Company Gorgias
Slug gorgias
Primary category Customer Support
Tool type ecommerce help desk
License proprietary
Catalog path Software > Other > Customer Support > ecommerce help desk
Languages Not specified
Regions Not specified

Commercial

Pricing model custom
Starting price Not listed
Free access Free trial
Enterprise pricing No
Custom pricing No
API available Yes
Browser extension No
Audience fit Not specified

Trust

Vendor claimed No
Vendor verified No
Trust score 0.0
Quality score 0.0
Completeness score 0.0
Average rating 0.0 / 5
Review count 0
Compliance None listed

Footprint

Platforms Web, iOS, Android, Windows, Mac
Deployment Cloud
Integrations Shopify, BigCommerce, Magento, Slack, Recharge
Import methods Not specified
Export methods Not specified
Structured media assets 203
Source references 3
Social profiles 0

Timeline

Created Apr 11, 2026
Updated row Apr 11, 2026
Last updated Apr 10, 2026
Last reviewed Apr 10, 2026
Pricing checked Apr 10, 2026
Verified at Apr 10, 2026
Catalog source research_500
Batch tag first500_20260405235238

Signals

Trend score 0
Popularity score 0
Sponsored No
Premium profile No
Image assets 202
Video assets 1
Local media assets 202
Business fit Not specified

Pricing & buyer fit

custom Starting price not specified
Free trial proprietary ecommerce help desk

Audience

  • Not specified

Business size fit

  • Not specified

Fit & trust

WebiOSAndroidWindowsMac Cloud

Catalog path

  • Software > Other > Customer Support > ecommerce help desk
  • Software
  • Other
  • Customer Support
  • ecommerce help desk

Catalog tags

  • Customer Support
  • Other
  • ecommerce help desk
  • API

Strengths

    Weaknesses

      Integrations

      • Shopify
      • BigCommerce
      • Magento
      • Slack
      • Recharge

      Import & export

      • Not specified

      Gallery

      Gorgias
      Gorgias gallery image 1
      Gorgias gallery image 2
      Gorgias gallery image 3
      Gorgias gallery image 4
      Gorgias gallery image 5
      Gorgias media asset
      Gorgias media asset
      Gorgias media asset
      Gorgias media asset

      Structured media

      Media inventory

      203 asset records

      Brand assets

      Logo
      Gorgias logo
      Favicon
      Gorgias favicon

      Links & distribution

      Website https://www.gorgias.com/ Docs https://docs.gorgias.com/en-US Pricing https://www.gorgias.com/pricing Demo booking https://www.gorgias.com/demo Status page https://status.gorgias.com/ Roadmap https://www.gorgias.com/roadmap Community https://community.gorgias.com/feed Knowledge base https://www.gorgias.com/ai-agent/support-skills Desktop download https://drive.google.com/file/d/1HCTu91wXPrFCBt3M0r4PkUF9VzvHHkgk/view Affiliate link https://www.gorgias.com/tech-partner

      Demos & media

      Book a demo https://www.gorgias.com/demo Webinar https://www.gorgias.com/events
      Media asset inventory 203 structured media assets recorded

      Reviews

      No published reviews yet.

      Related collections

      LiveChat support stack support teams

      Related news

      No linked news yet.

      Report an issue

      Deals & buyer assets

      No active deals linked to this tool.

      Case study 1 https://www.gorgias.com/customers

      Editorial context

      Pros

      • Great for ecommerce support
      • Good order-context automation

      Cons

      • Best fit is narrower than general help desks

      Editorial notes

      • No editorial notes recorded.

      Sources & metadata

      Gorgias homepage https://www.gorgias.com/
      Gorgias pricing https://www.gorgias.com/pricing
      Gorgias docs https://docs.gorgias.com/en-US
      selection_bucket research_500
      enrichment_source official-site-crawl
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      fetched_at 2026-04-05T19:00:17.101999+00:00
      homepage_url https://www.gorgias.com/
      final_homepage_url https://www.gorgias.com/
      page_title The Conversational AI platform for Ecommerce | Gorgias
      page_description Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 15,000 brands and counting.
      page_count 2
      media_count 6
      reference_count 3
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      discovered_fields ['docs_url', 'pricing_url', 'demo_booking_url', 'affiliate_url', 'desktop_download_url', 'status_page_url', 'roadmap_url', 'community_url', 'knowledge_base_url', 'webinar_url', 'case_study_1_url']
      source_pages [{'url': 'https://www.gorgias.com/', 'status_code': 200, 'title': 'The Conversational AI platform for Ecommerce | Gorgias'}, {'url': 'https://www.gorgias.com/pricing', 'status_code': 200, 'title': 'Gorgias Pricing –\xa0Build the customer support suite that fits your needs'}, {'url': 'https://status.gorgias.com/', 'status_code': 200, 'title': 'Gorgias Status'}, {'url': 'https://community.gorgias.com/feed', 'status_code': 200, 'title': 'Gorgias Community | Gorgias'}, {'url': 'https://www.gorgias.com/ai-agent/support-skills', 'status_code': 200, 'title': 'Gorgias | AI customer experience for ecommerce'}, {'url': 'https://www.gorgias.com/events', 'status_code': 200, 'title': 'Events'}, {'url': 'https://www.gorgias.com/demo', 'status_code': 200, 'title': 'See what Gorgias can do for your Ecommerce'}]
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