Customer Support · Crisp IM
Crisp
Customer messaging and live chat for websites.
Live chat, knowledge base, and customer messaging platform for websites.
Crisp provides live chat, shared inbox, knowledge base, and messaging features for customer-facing teams. It is a practical choice for smaller businesses that want a simple but capable support and chat solution.
freemium
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API available
Free trial
Full profile
Database snapshot
Overview
Commercial
Trust
Footprint
Timeline
Signals
Pricing & buyer fit
Free plan
Free trial
proprietary
live chat platform
Audience
- Not specified
Business size fit
- Not specified
Fit & trust
WebiOSAndroidWindowsMac
Cloud
Catalog path
- Software > Other > Customer Support > live chat platform
- Software
- Other
- Customer Support
- live chat platform
Catalog tags
- Customer Support
- Other
- live chat platform
- Free Plan
- API
Strengths
Weaknesses
Integrations
- Slack
- Shopify
- Zapier
- WordPress
Import & export
- Not specified
Gallery
Structured media
Media inventory
Brand assets
Links & distribution
Website
https://crisp.chat/
Docs
https://docs.crisp.chat/
Pricing
https://crisp.chat/en/pricing/
Status page
https://crisp.chat/en/status/
Knowledge base
https://hugo.ai/en/
GitHub
https://github.com/crisp-im
YouTube
https://www.youtube.com/channel/UCBgCqEfwt_454jVG7qpi_KQ
X
https://twitter.com/crisp_chat
LinkedIn
https://www.linkedin.com/company/crisp-im
Instagram
https://www.instagram.com/crisp.chat/
Facebook
https://www.facebook.com/crispchat
YouTube
https://www.youtube.com/channel/UCBgCqEfwt_454jVG7qpi_KQ
GitHub
https://github.com/crisp-im
Github
https://github.com/crisp-im
Affiliate link
https://crisp.chat/en/partnerships/
Demos & media
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Case study 1 https://crisp.chat/en/campaigns/customers-journey/Editorial context
Pros
- Good all-in-one chat basics
- Easy for small teams
Cons
- Less enterprise depth than larger platforms
Editorial notes
- No editorial notes recorded.