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IT Management · Atera
Atera
All-in-one IT platform for RMM, PSA, help desk, and IT automation.
IT operations platform combining remote monitoring, help desk, automation, and technician workflows.
Atera combines RMM, ticketing, remote support, automation, and technician-centric pricing in one cloud IT platform. It is especially attractive to MSPs and lean IT teams that prefer per-technician pricing over endpoint-based licensing and want strong automation hooks through APIs and Zapier.
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Pricing & buyer fit
Free trial
proprietary
RMM and help desk platform
Audience
- Not specified
Business size fit
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Fit & trust
WebiOSAndroid
Cloud
Catalog path
- Software > Other > IT Management > RMM and help desk platform
- Software
- Other
- IT Management
- RMM and help desk platform
Catalog tags
- IT Management
- Other
- RMM and help desk platform
- API
Strengths
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Integrations
- Zapier
- Microsoft Entra ID
- Google Workspace
- Okta
- IT Glue
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Editorial context
Pros
- Technician-based pricing is appealing for some teams
- Good blend of help desk and endpoint operations
Cons
- May be less suitable than larger platforms for very complex enterprises
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